There is something seemingly transformational about restaurants that can sometimes turn an otherwise polite and civilized person into a rude and demeaning character. They can become extraordinarily messy, demanding, cheap - don't want to tip, and yes, they can even become very creative, wanting to substitute everything on the menu! Does this sound familiar?
We feel your pain! With decades of experience in the food service industry we know how it goes, so we created this guide to share the secrets for making your customers' experience positive while helping you earn big tips and keeping your sanity.
This book is a must for restaurant management wanting to up their game, waiters wanting to take their profession to the next level,and anyone involved in food service management who would like more success in the restaurant business.Note: ten percent of each book's profit is given to charity.
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